Refer a friend and receive up to £1,000!  

The Power of the Team Survey

If there’s one thing business owners shy away from more than holding their team accountable, it’s holding themselves accountable to their team. Many of us begin working for ourselves because we dislike the idea of having a boss. The truth is, you actually have many bosses: the people who work for you.

Keeping them happy, motivated, and committed to your vision is a challenging task. To effectively enforce policies and coach your team, demonstrate that you hold yourself to the same standards you place on them.

How a Team Survey Benefits You

In an effort to hold yourself accountable with the most transparency, we recommend conducting an annual survey of your team. This is an invaluable opportunity for your employees to give feedback on your performance, business operations, the effectiveness of recent changes and areas for improvement. To get the most value out of this exercise, you need to guarantee confidentiality and anonymity.

Commit to communicating with your team what you learned from the process and what changes you plan to implement based on the feedback. There’s nothing more discouraging than being asked to spend time giving feedback, only to have that feedback be ignored.

Crafting Your Team Survey

So, how do you go about creating an effective team survey? First, you need to identify who will perform the survey on your behalf. In some situations, there may be a member of your team who has the credibility and professionalism needed. Since the information provided is often sensitive, this person can’t be seen as having any ulterior motives. Because of this, it may be helpful to enlist an impartial third party. Your business advisor is a great option for this role, as they have seen what works and what doesn’t inside dozens of other businesses.

Next, you need to craft the survey. Creating a valuable team survey is a delicate balance. You want to gather as much information as you can about the different aspects of your business, but you need to understand that you’ll get more participation and buy-in if you make it quick and easy to complete.

Creating an effective team is one of the aspects our strategic team looks at when helping business owners to achieve their ultimate goals. And right now, we’re offering a ‘no satisfaction no fee’ opportunity to our clients. If you’d like to find out more, register your interest by the end of April by clicking here.

Beyond Accountancy

At Nordens we're more than just accountants, we're business experts who can help you achieve the biggest goals.

Nordens Strategic

Our specialist strategic division at Norden’s boasts some of the leading entrepreneurial business minds in the country. They cater towards delivering consistent success stories for businesses looking to achieve all their goals and more.

Through highly tailored guidance, coaching and advice, Norden’s Strategic are able to define exactly how your business can attain new levels of success.

Regardless of how you define ‘success’ for your business, our strategic service is guaranteed to bring about real and lasting change. By partnering with some of the UK’s top business coaches, we steer you along the path to greater future.

Accounting 2 You

Every business, no matter how big or small, needs to make the right decisions. How to best manage your accounts can put huge question marks over your business. Accounting 2 You are here to take that away and provide all the answers you need.

Our bookkeeping branch offers a fully inclusive, comprehensive service that they can trust. Since 2005, our specialist bookkeepers have been successfully managing the accounting of individuals and small businesses.

With experts in payroll analysis, credit control and financial recording, Accounting 2 You will lead your business efficiently and with a real purpose to help you grow and prosper.

Voted as EXCELLENT - 9.9 out of 10 based on 164 reviews

<
Chris Dyer

Director - Metro Bank

Nordens are always very easy to deal with and extremely professional and efficient. I would have no hesitation in recommending them to my clients for their accountancy needs, no matter how complex they may be.

Read more reviews on Trust Pilot

Jamie Brown

Co-Founder - Chicmi Limited

Very good to work with - the team go above and beyond to make the accounts easy and efficient. They're all super friendly and a joy to work with.

Read more reviews on Trust Pilot

Simon Rose

Director - Rose Opticians

I have been using Norden Chartered Accountants for 5 years and very happy with the service provided. All members of the team are very knowledgeable and have a wealth of experience which has proved very beneficial to my organisation

Read more reviews on Trust Pilot

Rebecca Bossick

Founder & Director - Physio LDN

Very easy to contact and put me in touch with the right person whenever I need to ask any questions. Extremely knowledgeable and can help me manage my various businesses whenever I need.

Read more reviews on Trust Pilot

James Aconley

Principal - Pauline Quirke Academy

Great accountants, always available to offer advice. The team have transformed my business.

Read more reviews on Trust Pilot

Christopher Wilce

Founder - Dataphone

Having worked with Nordens over the last 5 years, not only to look after my annual accounts but they have also provided outstanding professional advice. They have guided me through a Company share buyback with clear and objective advice. We have also been using Nordens strategic services for a couple of years, which has helped bring about significant improvements that exceeded my expectations. With experience of working with several local accountants over my 29 years in business, I’m very pleased with the service I have received from Nordens.

Read more reviews on Trust Pilot

Dave Hodges

Director - Linekers

Trusted our business with Nordens for over 10 years now and watched the company grow into the successful innovative business it has become today. Deservedly so. Every aspect of financial advice we need is always given promptly and with a smile. We have total confidence in all aspects of advice Nordens give. If you are looking for accountants, its a no brainer!

Read more reviews on Trust Pilot

Tony Charles

Founder - Foundation Sports Limited

A fantastic, modern, vibrant firm that care about the clients and their staff in abundance. It is rare to find an Accountancy firm with such vibrance and focus and relationships. It is no wonder they win award after award in their field.

Read more reviews on Trust Pilot

Peter Horlock

Managing Director - Prime Time Boilers

I have been with Nordens for many years now and they are a great accountants.

Read more reviews on Trust Pilot

Simon Cushing

Founder - Vivid Finishes

We have used Nordens for the last 5 years and have had a great service throughout. The guys are very passionate about what they do and have played a part in the growth of our company, highly recommended.

Read more reviews on Trust Pilot

Andrew Martin

Managing Director - AMD Interior Architecture

Great Service at Nordens from a friendly very approachable team Particularly Kirsty Willis and Joe Sword who have been helping us since we started the business in 2016.

Read more reviews on Trust Pilot

James Robinson

Director - Forma London

Nordens provide a first class service. We moved to Nordens last year and have been impressed with the level of service provided. Keep up the good work!

Read more reviews on Trust Pilot

>
Latest News

We've always got our ears to the ground when it comes to interesting, useful and topical information relating to business and accountancy.

Nordens Chartered Accountant and Business Advisers | Strategic Business Planning | London | Essex | Award winning accountant
Can You Claim The…
What is the employment allowance? The employment allowance is a recruitment incentive aimed at smaller employers. It’s worth up to £3,000 per year to set against your employer’s Class 1 NIC bill, making it a valuable allowance...
Nordens Chartered Accountant and Business Advisers | Strategic Business Planning | London | Essex | Award winning accountant
Do You Qualify For…
Don’t immediately say no because you’re not a rocket scientist.  Business owners often miss this valuable Research and Development (R&D) tax break when they are actually entitled to it for their business activities, simply ...
Nordens TV

We love making videos that break down convoluted accountancy jargon into a plain talking explanation of the important facts.

Nordens Chartered Accountant and Business Advisers | Strategic Business Planning | London | Essex | Award winning accountant
What Is Inheritance Tax?
Safeguarding your loved ones against paying too much inheritance tax If your estate is worth more than £325,000 when you die, your heirs will have to pay inheritance tax on everything over that amount - but they will pay nothi...
Nordens Chartered Accountant and Business Advisers | Strategic Business Planning | London | Essex | Award winning accountant
Preparing Management Accounts
Hi, I’m Mitch Hahn, Partner at Nordens Chartered Accountants. Today I am going to explain what Management Accounting is and how you can use it to help you become more successful. Welcome to Nordens TV! Management accounting ...
  Why I Founded Nordens
Accounting 2 You

In November 2002, having sold our other business interests off earlier in the year, I decided to set up Nordens Chartered Accountants. The easy part was knowing how to do it, as I had established and built a smaller practice a few years earlier, the difficult part was not following the traditional accountancy path. Having run businesses, both successfully and unsuccessfully, I wanted to help business owners resolve their short term problems and work with them to achieve their longer term goals. Business has always been my interest and I love that I can help business owners achieve what seems like the impossible every single working day.

Mark Norden Signature

Mark Norden
Founder

We're Professionally Certified

Our limited company accountants have a range of qualifications from The Institute Of Chartered Accountants (ICAEW) to the Association of Chartered Certified Accountants (ACCA). They follow the bye-laws, regulations and ethical guidelines of the ACCA and we are an ACCA accredited employer. We are also accredited by Professional Passport for our Umbrella and accountancy services.